Privacy Policy

Last updated: [днешната дата]

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or contact us through WhatsApp, Facebook, or other communication channels.

1. Data we collect

We may collect:

  • Name
  • Phone number
  • Email address
  • Messages you send to us
  • Any information related to your medical inquiry or appointment

2. How we use your data

Your data is used to:

  • Respond to your messages
  • Provide medical consultation or appointment scheduling
  • Improve our communication and services

3. Data sharing

We do not sell or share your personal data with third parties, except:

  • Service providers required for communication (Meta / WhatsApp)
  • When required by Bulgarian or EU law

4. Data storage

We store your data only for as long as necessary to provide our services or comply with legal obligations.

5. Data deletion

You may request the deletion of your data at any time by emailing:
ibrahim_cholak@abv.bg

We will process your request within 30 days, in compliance with GDPR.

6. Cookies

Our website may use cookies for basic functionality and analytics.

7. Contact

If you have questions regarding this Privacy Policy, contact us:
ibrahim_cholak@abv.bg